Jun 29, 2020 Open any Microsoft Office application. You can open Microsoft Word, Excel, PowerPoint, or Outlook. To access any of the Office apps on your Mac, click the desktop and click Go in the top menu bar, and then select Applications in the drop-down menu. Dec 02, 2019 Here's what you can do if you upgraded to Catalina on your Mac and Microsoft Office won't work anymore. Only $5 for 3 months. Only $5 for 3 months. Download the Microsoft Office 2016 for Mac August update package now. Virus-scan claim Microsoft scanned this file for viruses, using the most current virus-detection software that was available on the date that the file was posted.
-->- Oct 22, 2016 Office 365 Home won't download (on mac) I have an Office 365 Personnal subscription. Currently I have no installs used. Microsoft 365 and Office. Install, upgrade.
- Jan 14, 2014 Question: Q: Microsoft office isn't working on my Mac anymore I have tried to open Microsoft Word on my Mac for the past week and it won't let me login. My product key is also claimed to be invalid.
Note
Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
Symptoms
When you try to start PowerPoint for Mac, you may receive the following error message:
Microsoft PowerPoint has encountered a problem and needs to close. We are sorry for the inconvenience.
Cause
This behavior may occur if any one of the following conditions is true:
- PowerPoint preferences are corrupted.
- Programs running in the background are interfering with PowerPoint.
- Application files are corrupted.
- A user account profile is corrupted.
Resolution
To resolve this issue, follow these steps. You may find it helpful to print this article before you continue.
Step 1: Quit all applications and close all windows
- On the Apple menu, click Force Quit.
- Select an application in the 'Force Quit Applications' window.
- Click Force Quit.
- Repeat the previous steps until you quit all active applications.
Warning
When an application is force quit, any unsaved changes to open documents are not saved.
When you are finished, click the red button in the upper-left corner of the screen, and then go to 'Step 2.'
Step 2: Remove PowerPoint Preferences
- Quit all Microsoft Office for Mac applications.
- On the Go menu, click Home.
- Open Library.NoteThe Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
- Open the Preferences folder.
- Look for a file that is named com.microsoft.powerpoint.plist. If you locate the file, move it to the desktop. Start PowerPoint, and check whether the problem still occurs. If you cannot locate the file, the application is using the default preferences.
- If the problem still occurs, quit PowerPoint, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.powerpoint.plist file to the trash.
- Quit all Microsoft Office for Mac applications.
- On the Go menu, click Home.
- Open Library.NoteThe Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
- Open the Preferences folder.
- Open the Microsoft folder.
- Look for a file that is named com.microsoft.powerpoint.prefs.plist. If you locate the file, move it to the desktop. Start PowerPoint, and check whether the problem still occurs. If you do cannot locate the file, the application is using the default preferences.
- If the problem still occurs, quit PowerPoint, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.powerpoint.prefs.plist file to the trash.
If the problem continues to occur, go to the next step.
Step 3: Perform a clean startup
For information how to 'clean start' your computer, click the following article number to view the article in the Microsoft Knowledge Base:
2398596 How to use a 'clean startup' to determine whether background programs are interfering with Office for Mac
If the problem continues to occur, go to the next step.
Step 4: Create a new user account
Sometimes, a specific user's information may become corrupted, and this may prevent installation, startup, or use of some applications. To determine whether this is the case, you can log on to the computer by using a different or new user account, and then test the application.
If the problem no longer occurs, the cause exists within the user's home folder. If you think that the user account was responsible, you can continue to troubleshoot by using the new user account.
Note
For help moving your user files to the new account, contact Apple.
If the problem continues to occur, go to the next step.
Step 5: Use the 'Repair Disk Permissions' option
You can use the Repair Disk Permissions option to troubleshoot permissions problems in Mac OS X 10.2 and later versions. If the permissions for your Microsoft software are incorrect, Office for Mac applications may start slowly or perform slowly. To use the Repair Disk Permissions option, follow these steps:
- On the Go menu, click Utilities.
- Start the Disk Utility program.
- Click the primary hard disk drive for your computer.
- Click the First Aid tab.
- Click Repair Disk Permissions.
Note
The Disk Utility program only repairs software that is installed by Apple. This utility also repairs folders, such as the Applications folder. However, this utility does not repair software that is in your home folder.
Step 6: Remove and then reinstall Office
For information about how to manually remove and then reinstall Office, see the following article:
Third-party disclaimer information
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
The information and the solution in this document represent the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.
Jean updated on May 24, 2019 to PC Transfer|How-to Articles
Q: 'Can I save the Microsoft Office installation to an external hard drive and run the application from it? I have a laptop with a solid state drive of 30GB memory. Microsoft Office has installed on the system, taking considerable disk space. I am wondering if it could be uninstalled from the laptop and installed on an external hard drive.'
Assuming that there are two situations in which users would request an Office copy, move or transfer to a portable drive, one is when to choose an external drive for download and install, and the other one is to change the location of an existing installation from a PC to an external drive.
Are both scenarios working in the same way? Not necessarily.
A: 'When you install software it will create registry items within the Windows folders, which are on the main drive, usually the C drive. So, if you want to be able to run Office on different computers via the external hard drive, it may fail due to the lack of essential registry contents, unless using a professional PC transfer software for help.'
'What's more, Microsoft would have to provide a portable version, which we don't think they have.'
How to Transfer Microsoft Office to an External Hard Drive or a USB Drive
So, if you wish to save disk space by installing the large-size Microsoft Office 2003, 2007, 2010, 2013, 2016 and Office 365, to somewhere else other than the local drive, and be able to run an application from an external drive, make it happen in the other way.
- Use the normal way to completely download and install the desired Office version on your computer.
- Transfer the whole installation from the PC storage to the wanted place via EaseUS Todo PCTrans.
- Uninstall the Office from your computer in the control panel > programs > uninstall a program.
- In the end, open and run the Office application whenever you need by connecting the external drive to your computer.
Here is how to start the Office transfer from a PC to an external hard drive/USB drive:
First, download and install EaseUS Todo PCTrans. (Click the download button on your PC, where the Microsoft Office is installed. EaseUS transfer software is very light and small. You can quickly install it in a few seconds.)
Then, move your MS Office to the external storage device:
Step 1. Connect the external device and select the transfer mode.
- Connect your external storage device (external hard drive, USB, SD card, and more) to your PC.
- Launch EaseUS Todo PCTrans and go to 'App Migration' > 'Start'.
Step 2. Select Microsoft Office and set the storage path.
- Select the drive where you have installed Microsoft Office on and select Microsoft Office.
- Click 'Browse' and choose to transfer the application to your external storage device.
- Click 'Transfer' to start transferring Microsoft Office to an external storage medium.
Step 3. Wait for the transfer process to finish.
- Wait patiently for the process to complete.
- Click 'OK' when it has done.
Microsoft Office Won't Download On Mac Desktop
Additional help for you to manage the Microsoft installation location:
Anyway, don't take the Office transfer too easy to copy the download files to a portable drive. It doesn't work because you cannot move the registry components.
Download Microsoft Office On Mac
EaseUS Todo PCTrans can do more in transferring applications, files and folders, and even user accounts between multiple computers using the network connection and an image file. Click for more tutorials if you're interested in other possible ways to place the Office to anywhere you want.